So..the domain debacle rumbles on.
Week after week of chasing Compila has resulted in nothing. Not one single piece of correspondance. I suspect things are not well, but it’d be foolish of me to suggest in the public domain that things may have gone to the shits. With a complete lack of any communication I fired off an email to Icaan which then resulted in some correspondance from BB online. As it transpires, Compila were simply a reseller..or something. I don’t care, all I want is MY domain. And an apology or explanation as to why things have become so drawn out.
It looks like neither is forthcoming. As I couldnt pay BB online on the spot (plus, having anything to do with Compila I told them I wanted to register through an agent of MY chosing) I’ve basically been told there’s no more that can be done. By the time they ‘intervened’ it was too late to re-register my domain through a company I felt comfortable contacting and, more worryingly, every correspondance seemed to have more emphasis on me handing over credit card details than actually getting to the root of the problem – ie Compila’s absolute disregard for customer care.
Hi Martyn,
Sorry to hear about the bad experience you are having with our reseller.
The domain name has been activated again. If you can contact us with your credit card details, we will be able to renew the domain name for you but be aware that the domain is working with Compila name servers.
Kind regards
–
Lina Watson
BB Online UK Ltd
PO Box 2162, Luton, Beds, LU3 2YT, England.
Tel: +44 (0)1582 572148 Fax: +44 (0)1582 585057
“http://www.bb-online.co.uk“
So there we have it. No domain, no explanation as to what’s gone wrong in the whole process, no idea as to when – and even if – I’ll be able to re-register my domain.
Sad times 
November 24, 2008 at 1:44 am |
I’m wondering if your interested you still ant a domain name if you want why don’t you go to web.com.ph